Elearning – Human Resources Certificate
Certificate IV in Human Resources BSB41007

Course info

The Certificate IV in Human Resources is designed for people who want to develop practical human resources skills as either line managers, administrators or human resource officers.  The Certificate IV in Human Resources is recognised as the entry-level certification for employment as a HR officer or for undertaking part of the HR function.

What will you achieve from this course?

You will learn skills that are common across all HR roles.  The course focuses on:

• Developing your presentation skills

• Coordinating HR services

• Recruitment processes

• Developing effective workplace relationships.

How long does the course take?

Total nominal hours: 448 hrs.  Full time load: 12 hrs/wk.  Full-time duration: 37 weeks

Units of study

BSBHRM401A Review human resources functions
This unit describes the performance outcomes, skills and knowledge required to undertake research that supports work across a range of human resources functional areas.

BSBHRM402A Recruit, select and induct staff
This unit describes the performance outcomes, skills and knowledge required to execute tasks associated with the recruitment cycle.

BSBHRM403A Support performance management processes
This unit describes the performance outcomes, skills and knowledge required to assist in the effective implementation of a performance management system and to facilitate employee performance.

BSBWRK410A Implement industrial relations procedures
This unit describes the performance outcomes, skills and knowledge required to work with industrial relations policies and procedures.

BSBCUS402A Address customer needs
This unit describes the performance outcomes, skills and knowledge required to manage ongoing relationships with customers, which includes assisting the customer to articulate their needs, meeting customer needs and managing networks to ensure customer needs are addressed.

BSBFIA402A Report on financial activity
This unit describes the performance outcomes, skills and knowledge required to report financial activity for business both in response to client requests and to meet statutory requirements such as the completion of statutory requirement reports.

BSBWOR402A Promote team effectiveness
This unit describes the performance outcomes, skills and knowledge required to promote teamwork. It involves developing team plans to meet expected outcomes, leading a work team, and proactively working with the management of the organisation.

BSBMGT401A Show leadership in the workplace
This unit describes the performance outcomes, skills and knowledge required to work with teams and individuals, their standard of conduct and the initiative they take in influencing others. At this level, work will normally be carried out within routine and non routine methods and procedures which require the exercise of some discretion and judgment.

BSBOHS407A Monitor a safe workplace
This unit describes the performance outcomes, skills and knowledge required to implement and monitor an organisation’s occupational health and safety (OHS) policies, procedures and programs in the relevant work area to meet legislative requirements.

BSBHRM501A Manage human resources services
This unit describes the performance outcomes, skills and knowledge required to plan, oversee and deliver human resources services. It is not specific to any given human resources function and deals with the coordination of services and approaches.

Total nominal hours: 448 hrs  Full-time load: 12 hrs/wk  Full-time duration: 37 wks.

Employability Skills for BSB41007 Certificate IV in Human Resources
The following table contains a summary of the employability skills for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on the packaging options.

Communication

• using communication and representation to develop and maintain effective working relationships and networks

• using negotiation and conflict management skills to resolve issues
  
  

Teamwork

• actively encouraging consultation and co-operation on human resources initiatives

• motivating, mentoring, coaching and developing staff
  
  

Problem solving

• identifying and analysing industrial relations issues, methods to attract job applicants and assisting managers to address performance management issues

• implementing processes to resolve issues that are raised by co-workers
  
  

Initiative and enterprise

• seeking and valuing contributions to develop and refine new ideas and approaches
  
  

Planning and organising

• gathering, organising and presenting workplace information

• scheduling interviews and coordinating selection processes
  
  

Self management

• ensuring that key tasks are undertaken to support organisational timeframes for human resources strategies, such as performance appraisal

• planning own work including predicting consequences and identifying improvements
  
  

Learning

• participating in professional networks and associations to obtain and maintain knowledge and skills
  
  

Technology

• selecting and using a range of functions on a computer application

• using business technology to produce reports

This table is a summary of employability skills that are typical of this qualification and should not be interpreted as definitive.

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